Welcome to Spa Catawba
ESCAPE THE ORDINARY
BEFORE YOU ARRIVE
CANCELLATIONS
We value your business and ask that you respect the spa’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Any cancellations with less than 24 hours of notice will be charged in full.
CELL PHONE
To ensure a relaxing experience, we ask that you turn off your cell phone before entering the spa.
RUNNING LATE
Arriving late will simply shorten the time of your treatment, thus limiting your pleasure. Your treatment will end at the scheduled time so that the next guest will not be delayed. Your treatment will be charged in full.
BOOKING
Reservations require a credit card to book your appointment.
ARRIVAL
Please arrive at least 15-20 minutes prior to your scheduled appointment time. This allows time for you change into your robe & slippers, and relax in our relaxation room.
GRATUITY
Gratuity is not included in the price of the treatment. Gratuity is left to your discretion and should be based on the satisfaction of your service. Industry standard is 20%.